Field Service Management

Acumatica Service Management helps organisations manage service operations from service-order creation and dispatch through warranty, contracts, equipment, scheduling and customer completion.

Solution Highlights

Optimised Dispatch

Use employee calendars, skills, certifications and location information to assign appropriate service personnel.

Real-Time Collaboration

Service personnel can update job information through mobile access, including documents, photographs and scheduling information.

360-Degree Service Visibility

Dashboards and connected ERP data help organisations track service activity and evaluate operational efficiency.